CAUSEBOX purchases are nonrefundable. Any returns made to us will not be eligible for a refund.
If you have received a damaged product in your box, or if your box is missing a product, please email our member support team within two (2) weeks of delivery, and we will assist you with getting the item replaced.
If your CAUSEBOX is missing, we must be notified via email within two (2) weeks of receiving your tracking information. If CAUSEBOX is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. All refunds are granted at the sole discretion of CAUSEBOX.