Before you subscribe as a Member of CAUSEBOX, you will be prompted to create an account with us, which can be accessed at any time by heading to your MY ACCOUNT page at causebox.com. Here, you will be able to view any active subscriptions under the Subscriptions section and confirm that your recent purchase has been successfully processed. Your Active subscriptions as listed in the Subscription section should look like this:
Additionally, following your purchase an order confirmation email will be sent to the email address associated with your account. If you did not receive an order confirmation email, it is likely that there was a typo when inputting your email to create your account username.
If you see a charge from CAUSEBOX on your method of payment, but do not see an active subscription reflected in your MY ACCOUNT page and/or did not receive an order confirmation email, please immediately reach out to email@example.com.
*NOTE: If you’re trying to checkout using PayPal as your preferred billing method and are having trouble, please refer to our FAQ on the topic, How do I check out using PayPal?.