The CAUSEBOX Custom tool becomes available in Annual Members’ CUSTOMIZE MY BOX page in their account prior to the start of each season — generally, this will happen about a week or two prior to each seasonal renewal date noted below.
A CAUSEBOX Custom notification will become visible at the top of your account page when logged into your account. Rolling emails will also be sent to all Annual Members that purchased their subscription any time prior to the customization window opening for a particular season notifying them the customization window has opened.
Welcome Box seasons follow a similar pattern — we will email new Welcome Box purchasers once the customization window opens and it is their turn to customize!
If you are currently an Annual Member and you are unsure of how to customize your box, please follow our step-by-step instructions listed on "I’m an Annual Member — how do I customize my box?".
If you are currently a Quarterly Member and are interested in upgrading to an Annual Subscription in order to customize your next CAUSEBOX, please send an email to our Community Support Team at firstname.lastname@example.org and we will happily process your upgrade request!