As COVID-19 forces us to collectively adjust our lives in so many ways, the value of community has never been more important. We are only as strong as our consideration of each member of our broader community. We also know that the arrival of your Spring Box could be the ray of sunshine needed during an otherwise confusing and difficult time, as the box itself is a symbol of togetherness, social awareness, and kindness — and the stories inside demonstrate just how big our world is and the power of humanity to come together to face any challenge.
We wanted to take a moment to share some recent developments at CAUSEBOX as they relate to our communities and the arrival of your Spring Box and Add-On Market orders.
HEALTH & SAFETY
Consistent with CDC guidelines, we’ve worked with our longtime fulfillment partner to take the following actions:
- Frequent and mandatory hand washing for all staff, supported by extra portable washing stations.
- 6 ft. minimum distance requirements for any staff in adjacent stationary locations.
- Routine use of gloves and sanitizer.
- Screening for COVID-19 associated symptoms at start of, and on an ongoing basis throughout, the work day.
We are happy to report these changes have not significantly impacted our original shipping timeline. Orders are actively shipping and, at this time, we expect all Add-On Market orders and existing Spring Box orders to ship by early April — with new Spring Box orders shipping on a rolling basis thereafter.
If your personal location or situation has changed as a result of COVID-19 and you are hoping to make an adjustment to your shipping address for your Spring Box or Market order, please send an email to firstname.lastname@example.org to contact our Community Support Team directly. If your order has not yet entered the fulfillment stage we will attempt to update the address prior to your order shipping.
As Spring Boxes are actively shipping, any adjustments made to your account at this stage will not take effect until the summer season begins.
SEND A PICK-ME-UP
Should you have a loved one in mind who could use a pick-me-up right now, send an email to email@example.com to send a Spring Box to their doorstep! We could all use a little joy right now, and we would love to assist you in sending your gift.
And finally — remember that we are all in this together!